Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of the website, services, and facilities of Logix Fulfillment ("Logix," "we," "our," or "us"), located at 2652 E. 45th Street, Vernon, CA 90058. By using our website, requesting a quote, scheduling an appointment, or engaging our third-party logistics (3PL) services, you agree to be bound by these Terms. If you do not agree, do not use our website or services.

2. Services

Logix provides warehousing, order fulfillment, pick and pack, kitting, container unloading (devanning), transloading, cross-docking, freight rework, retail distribution, Amazon FBA prep, and related logistics services. Specific service scope, pricing, SLAs, and responsibilities for each client are governed by a separately signed Master Services Agreement (MSA), Statement of Work (SOW), or written quote. In the event of a conflict, the signed agreement controls.

3. Client Obligations

• Provide accurate and complete product, shipment, and account information.
• Ensure goods tendered comply with all applicable laws and are properly labeled, packaged, and documented.
• Do not tender hazardous, illegal, perishable (unless pre-approved), high-value, or restricted items without prior written approval.
• Maintain sufficient insurance coverage on stored inventory and shipments (see Section 8).
• Pay all invoices in accordance with the agreed payment terms.

4. Dock Appointments

Deliveries, pickups, and transloads must be scheduled in advance through our dock appointment system. Appointments are available Monday–Friday, 8:00 AM – 3:30 PM Pacific Time, subject to availability. Carriers arriving without an appointment or outside their scheduled window may be turned away or subject to additional fees. Detention, demurrage, and after-hours charges may apply as outlined in the applicable rate sheet.

5. Rates, Invoicing, and Payment

Rates are provided in a written quote or rate schedule. Unless otherwise agreed in writing, invoices are due Net 15 from the invoice date. Past-due balances accrue interest at 1.5% per month (or the maximum permitted by law). We reserve the right to place a warehouseman's lien on stored goods for unpaid charges pursuant to California Commercial Code § 7209, and to suspend services for accounts in arrears.

6. Receiving and Inventory

All inbound shipments are counted and inspected for exterior damage at the piece or carton level as specified in the SOW. Discrepancies must be reported within five (5) business days of receipt. Inventory records maintained in our warehouse management system (WMS) shall be deemed accurate absent written notice of discrepancy within the same period.

7. Limitation of Liability

Except as otherwise agreed in writing, our liability for loss of or damage to goods in our custody is limited to the lesser of (a) the client's actual cost of the goods, or (b) $0.50 per pound of the affected goods, consistent with standard warehouse industry practice. We are not liable for consequential, incidental, indirect, special, punitive, or lost-profit damages. Claims must be submitted in writing within sixty (60) days of the event giving rise to the claim, and any legal action must be commenced within nine (9) months thereafter.

8. Insurance

Client is responsible for maintaining property insurance on all inventory stored at our facility. Logix maintains commercial general liability and warehouse legal liability insurance consistent with industry standards; a certificate of insurance can be provided on request. Logix is not an insurer of client goods.

9. Force Majeure

Neither party is liable for delays or failures in performance caused by events beyond its reasonable control, including acts of God, natural disasters, fires, floods, earthquakes, pandemics, labor disputes, port congestion, carrier delays, government actions, war, terrorism, cyberattacks, or utility failures.

10. Confidentiality

Each party agrees to keep the other party's non-public business information confidential and to use it only for purposes of performing under these Terms. Confidentiality obligations survive termination for a period of three (3) years.

11. Termination

Either party may terminate service arrangements for material breach not cured within thirty (30) days of written notice. Upon termination, client shall remove all inventory within thirty (30) days and pay all outstanding charges, including any wind-down, labor, or out-processing fees. Inventory remaining after the removal period may be subject to additional storage charges or disposal in accordance with applicable law.

12. Website Use

You agree not to (a) use the website in any unlawful manner, (b) attempt to gain unauthorized access to any portion of the website or its underlying systems, (c) interfere with the operation of the website, or (d) copy, reproduce, or redistribute content without prior written consent. All content, trademarks, logos, and materials on this website are the property of Logix Fulfillment or its licensors.

13. Disclaimers

The website and its content are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components.

14. Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. The exclusive venue for any dispute shall be the state or federal courts located in Los Angeles County, California, and each party consents to personal jurisdiction there.

15. Changes to These Terms

We may update these Terms from time to time. Changes become effective when posted to this page with a revised "Last updated" date. Your continued use of the website or services after changes are posted constitutes acceptance of the updated Terms.

16. Contact Us

Questions regarding these Terms and Conditions may be directed to: